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FREQUENTLY ASKED QUESTIONS
How to install a cable modem (wired & wireless)
What are the incoming and outgoing mail server names for Access email?
How do I access my email when I'm not at home?
How do I change my email password?
How do I change my email address?
How do I move email from one computer to another computer?
Can I forward my Access email account to another email account like Google Mail?
Does Access provide spam filtering with its email service?
How do I set my spam filter?
When I send an email to my friend that doesn't use an Access email address, how come my email is being rejected for abuse or spam?
My friend is trying to send me email and when he sends it he gets a bounce back message saying his email is spam.
Does Access Communications provide an Anti Virus Scanner?
What should I do before I install F-Secure?
How can I check to see if my PC is infected with a virus or Spyware?
Which operating system does F-secure currently Support?
My computer is infected already. If I install F-Secure will it fix the problem?
Can you suggest a scanner I can use that's free?
What if I have problems with F-Secure?
What is BitTorrent and where do I find it?
Does Access Communications offer wireless Internet service?
What kind of wireless is it?
Is wireless Internet as stable as wired Internet?
How many computers can we use at once?
What kind of encryption does Access Communications use?
Can I change my wireless password to something of my choice?
Does Access Communications supply wireless network cards?
Does Access Communications wireless Internet work with console systems like the Xbox 360, Playstation 3, Nintendo WII and some older wireless cards?
Can cordless phones interfere with my wireless connection?
If I have a wireless router, do I need a wireless modem?
How can I check my data usage?
What data is included with what Internet package?
Why are you trying to limit my data for my Internet product?
Where is AccessHyperSpeed available?
When will AccessHyperSpeed be available in other Access Communities?
What modems are required for AccessHyperSpeed?
Will my older wireless device work with AccessHyperSpeed?
Will connecting a mix of older wireless 802.11b & g devices with newer 802.11n devices affect my speeds?
How can I tell what wireless network I have?
What operating systems does AccessHyperSpeed support?
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