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FREQUENTLY ASKED QUESTIONS
I live in a nice area with great neighbours and I have dog so I'm not concerned about getting broken into —why do I need a security system?
Can I get a discount on my homeowner's insurance by installing a monitored security system?
What happens when my alarm goes off?
What if my phone line is compromised?
If there is a problem with my alarm system, can you turn it off from the AccessSecure monitoring centre?
Do I sign a contract for monitoring or purchase of equipment?
How do I pay for my monitoring?
Who will install my security system?
How quickly can I have my system installed? How long does it take to install?
If my power goes out, will my alarm system still work?
How often should I change my battery and where should I get one?
Am I responsible for testing my security system? How often should I do it?
What is a PIN Code?
What is the difference between a Password and a PIN code?
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