Great customer care is a top priority at Access Communications - that’s why your feedback is very important to us. If you’d like to share feedback about your experience with us, or if you feel like your concerns were not addressed as you’d expect, please use the following tools. 

Resolve a concern

Requests are responded to within 2 business days. 

Fill out a request form

If you’re not satisfied with our solution, or with the way in which we have handled your complaint, you may want to reach out to the following independent organizations: 

  • Commission for Complaints for Telecom-television Services (CCTS)

    CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

    To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

  • Canadian Radio-television Telecommunications Commission (CRTC)

    The CRTC is an independent agency of the Government of Canada, responsible for the regulation of telecommunications companies. To learn more about and to contact them, you can visit their website at http://www.crtc.gc.ca/eng/home-accueil.htm or reach them toll-free at 1-877-249-CRTC (2782).

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All prices on this web site are subject to change without notice. Features and availability vary by location. While we make every effort to provide you the most accurate, up-to-date information, one of our customer service representatives will contact you and verify your estimate and valid discounts in order to arrive with a complete and final estimate.

We are open 24/7. Please contact one of our friendly customer service representatives, toll free at 1-866-363-2225; we look forward to answering any questions you may have or assisting you with setting up your new services.

Monthly Summary / Total
$ 0 00 mo.
Total Savings:
Choose:
Internet
TV
Phone
Security

All prices on this web site are subject to change without notice. Features and availability vary by location. While we make every effort to provide you the most accurate, up-to-date information, one of our customer service representatives will contact you and verify your estimate and valid discounts in order to arrive with a complete and final estimate.

We are open 24/7. Please contact one of our friendly customer service representatives, toll free at 1-866-363-2225; we look forward to answering any questions you may have or assisting you with setting up your new services.