Contact Information
Contact us to answer your questions and help find the products and services you need.
Sales, Support, Questions:
306-569-2225 | Toll Free: 1-866-363-2225
customer.care@myaccess.coop
Commercial Clients: 1-866-271-8981
Hours
Mon - Fri - 8AM to 8PM
Saturday - 9AM to 6PM
Sunday & Stats - Closed
Tech Support is open 24/7
Head Office
2250 Park Street
Regina SK, S4N 7K7
Services Directory
If you are looking for a specific services department in the company, please review the forms below
Services for the Home
If you have any questions about a product, or would like to add a new service to your product line-up, get in touch with us here!
Support for Home Services
If you have any questions about a issue with your services or have a concern about the functionality of a product, reach out to us here:
Business Services Sales & Support
If you are a commercial client or a business owner who would like to learn more about Access's product offerings, you can get in touch with us here:
Billing Questions
If you have any questions about your bill, or would like to schedule payments, please see us here:
Services Feedback
Share feedback about your experience or learn more about raising a concern with us.
Security Services
Emergency Monitoring Centre
If you are experiencing an alarm event, please call the monitoring centre directly.
In case of emergency or to cancel a false alarm - contact the monitoring centre:
Armstrong Monitoring: 1-800-561-5433
Bell MTS Monitoring: 1-866-949-0078
For other inquiries or if you are unsure which monitoring centre number applies to your account, call: 1-866-363-2225
AccessSmartHome
AccessSecureHome (installed on or after June 11, 2018)
Toll-Free: 1-800-561-5433
AccessSecure (installed before June 11, 2018)
Toll-Free: 1-877-565-9644
Department Directory
If you are looking for a specific department in the company, please review the forms below
Co-op Member Relations
If you have any questions about membership, what it means to be a member, or how to apply, go to the form listed below to find out more!
Careers
Interested in a career at Access? Find out more about the positions you can apply for at the link below
AccessNow TV
Would you like to get in touch with AccessNow TV, please see the form below to do so!
AccessNow TV
Public Relations
If you a member of the media and would like to get in touch, please head to this form to get in touch
Public Relations
Children's Fund
If you would like to get in touch with the Children's Fund, head over to this form to get in touch!
Line locates & moves (Dial before you dig!)
For emergency locates: Please call 1-877-511-1601, option 1, to speak to our locate department directly.
To have your cable lines flagged before you dig: 1-877-511-1601
For Locates within Regina: 306-565-5311
Locates Fax: 306-565-6623
Support Knowledgebase
Customer Care help and support directory.