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Contact Us

Contact Information

Contact us to answer your questions and help find the products and services you need.

Residential services

For 24/7 customer & technical support including billing & services, etc.
Local (Regina & area) residents: 306-569-2225 
Toll-free:  1-866-363-2225

Billing and sales hours of operations:

  • Monday to Friday - 8 am to 9 pm
  • Saturday - 9 am to 9 pm
  • Sunday and Stat Holidays - 10 am to 9 pm

 

Business services

For our commercial/business customers.
Toll-free: 1-866-271-8981

Billing and sales hours of operations:

  • Monday to Friday - 8 am to 9 pm
  • Saturday - 9 am to 9 pm
  • Sunday and Stat Holidays - closed

 

Head office

For contacting AccessNow TV, vendor inquiries, or employee extensions.
(Please use the "Residential Services" number at the top for customer care & tech support needs.)
2250 Park Street
Regina, SK S4N 7K7

​​​Phone: 306-569-2225 
Fax: 306-565-5395 

Access Retail Stores

Find a store >

 

Authorized dealers

Find a store >
 

AccessSecurity phone numbers

Non-emergency technical support, billing and account inquiries: 1-866-363-2225

In case of emergency or to cancel a false alarm - contact the monitoring centre:
AccessSmartHome systems: 1-800-561-5433
AccessSecureHome systems installed on or after June 11, 2018: 1-800-561-5433
AccessSecureHome systems installed before June 11, 2018: 1-877-565-9644

 

Compliments & Complaints

Share feedback about your experience or learn more about raising a concern with us.

Learn More >

 

Line locates & moves (Dial before you dig!)

For emergency locates: Please call 1-877-511-1601, option 1, to speak to our locate department directly.

To have your cable lines flagged before you dig: 1-877-511-1601
For Locates within Regina: 306-565-5311
Locates Fax: 306-565-6623

Customer Support

Customer Care help and support directory.
 

Online help.

We've done our best to answer your most frequently asked questions about our services in a quick and easy format. 

Managing Your Account

Internet

Rural Internet

TV

Phone

Call us.

If you need more help than what you can find here, a friendly, local Access expert can give you the help you need. 

Regina: 306-569-2225

Toll-free: 1-866-363-2225 

AccessSecurity monitoring centre

AccessSmartHome
AccessSecureHome
(installed on or after June 11, 2018)
Toll-Free: 1-800-561-5433

AccessSecure (installed before June 11, 2018)
Toll-Free: 1-877-565-9644

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
 

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225