Contact Information
Contact us to answer your questions and help find the products and services you need.
Head office
2250 Park Street
Regina, SK S4N 7K7
Phone: 306-569-3510
Fax: 306-565-5395
Residential services
24/7 local technical support: 306-569-2225
or toll-free: 1-866-363-2225
Billing and sales hours of operations:
- Monday to Friday - 8 am to 9 pm
- Saturday - 9 am to 9 pm
- Sunday and Stat Holidays - 10 am to 9 pm
Business services
Toll-free: 1-866-271-8981
Billing and sales hours of operations:
- Monday to Friday - 8 am to 9 pm
- Saturday - 9 am to 9 pm
- Sunday and Stat Holidays - closed
Access Retail Stores
Authorized dealers
AccessSecurity phone numbers
Non-emergency technical support, billing and account inquiries: 1-866-363-2225
In case of emergency or to cancel a false alarm - contact the monitoring centre:
AccessSmartHome systems: 1-800-561-5433
AccessSecureHome systems installed on or after June 11, 2018: 1-800-561-5433
AccessSecureHome systems installed before June 11, 2018: 1-877-565-9644
Compliments & Complaints
Share feedback about your experience or learn more about raising a concern with us.
Contact our departments directly by email
Line locates & moves (Dial before you dig!)
For emergency locates: Please call 1-877-511-1601, option 1, to speak to our locate department directly.
To have your cable lines flagged before you dig: 1-877-511-1601
For Locates within Regina: 306-565-5311
Locates Fax: 306-565-6623
Customer Support
Customer Care help and support directory.
Online help.
We've done our best to answer your most frequently asked questions about our services in a quick and easy format.
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If you need more help than what you can find here, a friendly, local Access expert can give you the help you need.
Regina: 306-569-2225
Toll-free: 1-866-363-2225
AccessSecurity monitoring centre
AccessSmartHome
AccessSecureHome (installed on or after June 11, 2018)
Toll-Free: 1-800-561-5433
AccessSecure (installed before June 11, 2018)
Toll-Free: 1-877-565-9644
Contact Customer Care
Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
