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Common modem and Wi-Fi issues
Try turning off your modem by unplugging it for 10 seconds and then plugging it back in. Wait for the modem and devices to reset and see if your system is working better. This simple step often fixes common problems.
Set up and configuration
Smart Wi-Fi+ support articles
How to install your Wi-Fi modem (Hitron CGNM-2250)
How to install your Smart Wi-Fi modem (Hitron CODA-4582)
How to change my Wi-Fi settings and password
How to configure my Access email
How to use the Smart Wi-Fi app