AccessSmart Wi-Fi+

 

Coverage

Walk room-to-room on a FaceTime call, stream your favourite 4K content or download a large work file - all at the same time.

Optimization

Unlike other mesh network systems, Smart Wi-Fi+ continuously learns about your Internet needs and performs advanced self-optimizations.

Control

Use the HomePass by Plume app to set parental controls, limit guest access, schedule Internet freezes, and more.

Security

Smart Wi-Fi+ filters out suspicious content, monitor devices and even block ad content, improving your browsing experience.

 

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How does it work?

 

Give your Wi-Fi a boost.

Experience fast, reliable, and consistent Internet throughout your home with an adaptive mesh Wi-Fi system that continuously learns about your needs and performs advanced self-optimizations, allocating capacity to devices that need it most. And it gets better each day!

Cover your house from backyard to basement.

For additional coverage, pods plug straight into the wall - no cables required.

Control your Wi-Fi from anywhere.

See and manage all devices connected to your network and balance screen time with scheduled Internet freezes, temporary time outs and enhanced parental controls.

 

Customize your network

Change the name and password for your Wi-Fi network.

Signal quality

Check the quality of the signal in your home and between the pods.

Guest access

Create custom passwords for each guest and choose which connected devices they can access.

 

Protect your devices.

Keep your network safe with protection from cyber-attacks, filters that block unwanted ads, parental controls, and even the identification of equipment that can cause problems on your home's network.

 

Parental controls

Create usage rules, schedule Internet freezes and filter inappropriate content.

Cyber security

Protect yourself from online threats and block unwanted advertising.

Smart home protection

Protect your smart home or home automation equipment from computer threats.

 

Secure your home.

Set motion alerts for when you're out, detect potential intruders, and motion in areas where cameras may not be wanted.

 

 
Which Wi-Fi solution is best for you?

Need help choosing the right Wi-Fi for your home? Here's a quick comparison between our different services.

 

 

BASIC
Included with service

ENHANCED
Starting at 6.95/mth

PREMIUM
Starting at $9.95/mth

 
Basic Wi‑Fi
Smart Wi‑Fi
Smart Wi‑Fi+
Wi-Fi connectivity
Automatic network optimizations

 With adaptive and proactive cloud-based technology

See, manage, and control Wi-Fi  With HomePass by Plume app
Parental controls 
Diagnose and test internet speeds
Guest access controls  With different levels of restriction
Customize user profiles and access
Intelligent protection against cyber-threats
Automatic ad blocking
IoT protection
Whole-home motion awareness
Total network activity views    
Advanced parental controls with pre-defined filters    
Cable-free mobile superpods  
   
Learn more >
 
Plume SuperPods

Plume SuperPods are cable-free and can be moved throughout your home, just plug them directly into an outlet in the area you want more coverage and you're ready to go!

Key Features

  • Tri-band, tri-currant radio operation
  • Dual 100/1000 Base-T Ethernet ports with autosense WAN or LAN config
  • 100 to 240 VAC, 50 to 60 Hz power source
  • NAT, DHCP server, UPnP, client IP reservation, port fowarding
  • Managed 2.4 GHz and 5 GHz single SSID

 

AccessSmart Wi-Fi+

Starting at$9.95/mth*.

Additional pods available for $5/month.

We're here for you.

Our stellar Customer Care team is always available to help you if you need any technical support.

 

Frequently asked questions

What is Smart Wi-Fi+ and how is it different than Smart Wi-Fi?

AccessSmart Wi-Fi+ is an adaptive mesh Wi-Fi system that optimizes your Wi-Fi based on your usage to deliver the best speed and coverage. It works by learning about your home environment and the devices you use to provide you with a better browsing experience. You’ll enjoy an even better experience with the HomePass app's enhanced parental controls, smart home protection, and advanced cyber security.            

What's the difference between Smart Wi-Fi+, Wi-Fi routers, extenders and mesh?

Routers have limited coverage; extenders can often improve the coverage, but they degrade the internet speed; mesh Wi-Fi systems provide relatively higher coverage without degrading speed.  

AccessSmart Wi-Fi+ takes mesh Wi-Fi to the next level, using Plume's adaptive technology to optimize your Wi-Fi based on your usage. This delivers the best speed and coverage. Since every home is different, the system learns about your home environment, device types and data requirements to provide each device the right speed and coverage, allowing you to use more devices efficiently at the same time. Additionally, included network management and security features filter out suspicious content, monitor your devices and can even block ad content from websites, improving your browsing experience.

Why should I subscribe to Smart Wi-Fi+ instead of purchasing a mesh system?

Mesh is a static system that promises home-wide Wi-Fi coverage through a series of extenders. It’s far from perfect, because as demands on the system grow, the response remains the same, increasing the risk of slowdowns and drop-offs. AccessSmart Wi-Fi+ provides you the most consistent Wi-Fi connection enabled by adaptive technology from one of the world’s leading Wi-Fi companies, Plume. You also get intuitive management of people and device access, state-of-the-art cyber security and protection, and Wi-Fi motion sensing. You will also have peace of mind with professional installation and 24/7 technical support for as long as you subscribe to the service. 

What is the HomePass app for?

The HomePass app gives you total control of your Wi-Fi network. Using the HomePass app, you can do the following from anywhere:

  • Change and share your Wi-Fi name and passwords
  • Manage your network from home or anywhere you have internet access
  • Set your network to auto or router mode 
  • View the number of connected devices or people and their data usage
  • View connection status of your pods
  • Add more pods to your network
  • Remove pods from your network

In addition, the app includes the following features:

  • Dynamic view of your network topology 
  • View and manage the devices connected to your network over Wi-Fi 
  • Rename your pods 
  • Rename connected devices and assign them people 
  • Freeze device internet access
  • Run network speed tests
  • Manage security features for your network and content filtering for people  
  • Receive motion detection alerts and get notified when family members return or leave home
  • Receive notifications on system updates and newly released features

The app is updated frequently, so check to make sure that you have the latest version of the app.

The HomePass app is compatible with iPhone 5 and above running iOS 9 and higher and with the most popular Android smartphones running Android 4.4 and higher. You can download the app from the Apple App and Google Play stores.

I’m working from home, will switching to Smart Wi-Fi+ impact my VPN?

In most cases, there's no impact! If you use a VPN for work or school, AccessSmart Wi-Fi+ allows any devices running a VPN client to connect through a VPN service. 

Certain commercial VPN services are blocked by some of the app features, such as Online Protection and Content Access. This is because when a VPN is in use, your device's traffic is encapsulated and will no longer be protected by the Guard or Content Access features. To use these VPN services, you'll have to manually unblock the VPN’s domain or IP address on the app. We recommend doing this only if you trust the VPN service in question.

How many pods do I need?

The number of pods you'll need will vary based on several factors, such as the layout and construction of your home, as well as  how many devices you plan on using.

How many devices can I connect to a pod?

AccessSmart Wi-Fi+ is designed to spread out device connections throughout the home. While it is not a hard limit, we recommend a maximum of 45 connected devices per pod radio.

Can I plug a pod into a surge protector or extension cord?

Yes, you can plug a pod into a power strip, adapter, extension cord or surge protector.

Can I plug a pod outdoors?

Keep your pods inside and away from wind, rain or moisture damage. If you want to improve Wi-Fi coverage in an outdoor space, we recommend that you place a pod just inside your door when you need more outside coverage for a get together. 

Can I plug a pod in a bathroom?

The presence of water and moisture can damage the pods, so we recommend skipping the bathroom. In addition, bathrooms are masses of Wi-Fi deflectors because of the pipes and mirrors that lie in or on their walls.

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Terms and Conditions

*Internet subscription required. Offer subject to change without notice. Available to customers who have not previously subscribed to Smart Wi-Fi+. Cannot be combined with any other Smart Wi-Fi+ offer. Regular price of $4.95/mth for Smart Wi-Fi+ service and $5.00/mth for each pod applies at the end of the promotion. Min. 1 pod required. 

Not all packages, services and hardware are available in all regions. Services are subject to our Terms and Conditions and our Privacy Policy.

Advanced cyber security features help protect connected devices; however, you are ultimately responsible for the security of the devices you connect to, the content accessed from, and the data transmitted on the internet. The home network management, content filtering, parental controls, internet and/or Wi-Fi access controls, network security, and other related network management tools included with Smart Wi-Fi+ powered by Plume HomePass® are not guaranteed and may experience disruption, inaccurate or inconsistent results, and other limitations impacting performance.

Plume, Plume Adaptive WiFi, SuperPod and HomePass are either trademarks, or registered trademarks of Plume Design, Inc.