How can we help you today?
How do I pay my bill?
How do I view my prior bills?
How do I create an online account?
How do I see or change my Wi-Fi password?
How do I fix slow internet speeds?
How do I fix my modem being offline?
How do I fix ‘No Signal’ on my TV?
How do I fix missing channels in my Guide?
How do I fix ‘Temporarily Off-Air’?
How do I access my Alarm.com portal?
How do I install/set up my Alarm.com app?
How do I set up Video Monitoring on the app?
How do I access my Voicemail?
How do I fix not being able to make/answer calls?
How do I access my phone portal?
Still need help?
Call us:
1-866-363-2225
Chat with us:
Yellow button at the bottom of screen
Email us:
customer.care@myaccess.ca
Important Notice: Please be advised that any potential Canada Post work stoppage will impact the delivery of your Access bill. You are still responsible for paying your bill on time, even if mail delivery is stopped. Make the switch to eBill and don't miss a bill!
Opening the cabin for the season? Schedule your Seasonal Re-connection!
Contact Customer Care
Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
