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ResidentialManage My AccountAccount InstructionsPre-Authorized Payments

Pre-authorized Payments

It can be hard to keep track of all your bills. Make it easy by signing up for Pre-Authorized Payments. Your bill will be paid from your bank account or credit card, on time, automatically. No late penalties or service interruptions. This service is free of charge and you can sign up at any time.

Credit Card Pre-Authorized Payments

Sign up for pre-authorized payments to your credit card directly through Access Account Online.

  • Just login to Access Account Online
  • select the "Online Billing" option 
  • Scroll down to the "Manage Pre-Authorized Payments" button and fill out your information.

Sign up now!

Pre-Authorized Payments from your bank account

Sign up for pre-authorized payments withdrawn directly from your bank account. 

Please allow one bill cycle for the changes to take effect. Pay your first month as you normally would. The first withdrawal will begin on the next month's due date.

In the event you change financial institutions, just send us a void cheque for your new bank account and we will make the necessary changes. If your credit card is near its expiration date and you have received a new card, please return to the Manage Pre-Authorized Payments section in Access Account Online and update your information.

Please give us one month's notice if you wish to change or cancel your information.

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225