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Note: Please do not use this form to report an outage, technical issue, or any issues with your billing. Instead, please click on "Customer Support" in the very top menu for help on billing and information on current outages.
Thank you for providing your feedback and for helping us serve you better.

Thank you for providing your feedback - and for helping us serve you better

Customer Support

Customer Support

Customer Care help and support directory.
 

Closing the cabin for the season? Schedule your Seasonal Disconnect.

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Online help.

We've done our best to answer your most frequently asked questions about our services in a quick and easy format. 

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Call us.

If you need more help than what you can find here, a friendly, local Access expert can give you the help you need. 

Regina: 306-569-2225

Toll-free: 1-866-363-2225 

AccessSecurity monitoring centre

AccessSmartHome
AccessSecureHome
(installed on or after June 11, 2018)
Toll-Free: 1-800-561-5433

AccessSecure (installed before June 11, 2018)
Toll-Free: 1-877-565-9644

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
 

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225