Help and support for Smart Wi-Fi+. Browse through our customer service articles or contact us at 1-866-363-2225 to talk with a representative.
The HomePass by Plume® app unleashes all the power of AccessSmart Wi-Fi+ and puts you in control of your Wi-Fi. Learn more about its essential features.
Security and privacy
You can enable certain security features on the HomePass app to help protect your network and prevent access to malicious websites that can harm your devices.
- Online Protection: this feature blocks you devices from accessing known malicious websites.
- Advanced IoT™ Protection: quarantines smart home devices when the app detects unusual behavior.
- Adblocking: makes your web experience more enjoyable by blocking known advertising servers.