We're always looking to improve our site experience to best meet our customers’ needs. Please fill out this form to provide us feedback on how we're doing.
Thank you for providing your feedback and for helping us serve you better.
captcha

Thank you for providing your feedback - and for helping us serve you better

Customer SupportRural InternetUnderstanding Rural Internet

Understanding Rural Internet

Browse through our customer service articles or contact us at 1-866-363-2225 to talk with a representative.
 

How does Rural Internet work?

AccessRural Internet is a fixed-wireless Internet service that uses radio waves transmitted by a tower to bring you the Internet via an antenna placed at your home. It is different from satellite Internet, which communicates with satellites in space. This service is designed for customers living in rural homes, cabins, farms and acreages that cannot access traditional wired Internet services. 
 

Does weather affect service?

Weather events generally should not affect your signal like they do with satellites, but at times extreme events which cause extended power outages may cause temporary interruptions to the service.

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
 

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225